Customer Support International Voice Care Agent

30,000 - 45,000 /month

Way To Work The Management Consultants

Bagmane Tech Park, Bangalore

6 - 36 months Experience in Customer Support / TeleCaller

5 Openings

ఫుల్ టైమ్

కావాల్సిన Skills

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Meal, Insurance, PF

మీకు సరిపోతుందో లేదో చెక్ చేయడానికి రిజిస్టర్ చేసుకోండి!

Job వివరణ

We are looking for a International Voice Care Agent to join our team at Way To Work The Management Consultants. The role offers ₹30000 - ₹45000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the rotational shift.

ఇతర details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support International Voice Care Agent job

Who is eligible to apply for this Customer Support International Voice Care Agent job at Way To Work The Management Consultants?
Ans : Candidates should have a 12th Pass and above qualification and skills like International Calling for this Customer Support International Voice Care Agent job offered by Way To Work The Management Consultants.
How much can you earn in this position?
Ans : You can earn between ₹30,000-₹45,000 per month in this Customer Support International Voice Care Agent position.
What shift and timings does this job follow?
Ans : This Customer Support International Voice Care Agent job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bagmane Tech Park, Bangalore.
How many vacancies are there for this Customer Support International Voice Care Agent job?
Ans : There are 5 vacancies for this Customer Support International Voice Care Agent role.
Is this job open for all genders?
Ans : Yes, this Customer Support International Voice Care Agent job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support International Voice Care Agent, you will work on skills like International Calling.
What is the job location for this position?
Ans : The job location for this Customer Support International Voice Care Agent position is Bagmane Tech Park, Bangalore.
Who is the right fit for this Customer Support International Voice Care Agent job?
Ans : A candidate having skills like International Calling with 1-3 years of experience is the right fit for this Customer Support International Voice Care Agent job.
What makes this Customer Support International Voice Care Agent job a good opportunity?
Ans : This Customer Support International Voice Care Agent job is a good opportunity as it offers a salary between ₹30,000-₹45,000 per month. This is a Full Time job and has 5 openings.