Customer Support BPO Manager

12,500 - 20,000 /month

Sree Maruthi Enterprises

Bommanahalli, Bangalore

6 - 12 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Contract

Skills Required

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi, Malayalam

Graduate and above

All genders

5 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support BPO Manager job

What skills and experience do you need for this Customer Support BPO Manager job?
Ans : To apply for this Customer Support BPO Manager job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience.
What salary is offered for this Customer Support BPO Manager job?
Ans : The salary for this Customer Support BPO Manager job ranges between ₹12,500-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support BPO Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bommanahalli, Bangalore.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support BPO Manager job is open for both male and female candidates.
What does the role of Customer Support BPO Manager involve?
Ans : As a Customer Support BPO Manager, your work will involve skills like Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support BPO Manager job is located in Bommanahalli, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience is ideal for this Customer Support BPO Manager job.
Why should you apply for this Customer Support BPO Manager job?
Ans : This Customer Support BPO Manager job offers a salary between ₹12,500-₹20,000 per month. This is a Full Time opportunity and has 10 openings available.