Customer Support Bpo Team Leader

30,000 - 40,000 /month

Ds M-power Solutions

Koramangala, Bangalore

6 - 48 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Bpo Team Leader to join our team at Ds M-power Solutions to handle customer calls, provide exceptional customer support and resolve queries related to Customer relations manager. The role offers an attractive in-hand salary of ₹ 30,000 - ₹ 40,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 4 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Support Bpo Team Leader job

Who is eligible to apply for this Customer Support Bpo Team Leader job at Ds M-power Solutions?
Ans : Candidates should have a Graduate and above qualification for this Customer Support Bpo Team Leader job offered by Ds M-power Solutions.
How much can you earn in this position?
Ans : You can earn between ₹30,000-₹40,000 per month in this Customer Support Bpo Team Leader position.
What shift and timings does this job follow?
Ans : This Customer Support Bpo Team Leader job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Koramangala, Bangalore.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Bpo Team Leader job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Bpo Team Leader job is located in Koramangala, Bangalore.
Why should you apply for this Customer Support Bpo Team Leader job?
Ans : This Customer Support Bpo Team Leader job offers a salary between ₹30,000-₹40,000 per month. This is a Full Time opportunity and has 10 openings available.