Blended Process

14,000 - 18,000 /month

Call4career

Sector V - Salt Lake, Kolkata

0 - 6 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Blended Process to join our team at Call4career to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹14,000 - ₹18,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Blended Process job

Can freshers or experienced candidates apply for this Blended Process role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Blended Process role.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹18,000 per month in this Blended Process position.
What shift and timings does this job follow?
Ans : This Blended Process job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many vacancies are there for this Blended Process job?
Ans : There are 25 vacancies for this Blended Process role.
Is this job open for all genders?
Ans : Yes, this Blended Process job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Blended Process, you will work on skills like Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Blended Process position is Sector V - Salt Lake, Kolkata.
Who is the right fit for this Blended Process job?
Ans : A candidate having skills like Non-voice/Chat Process with 0-1 years of experience is the right fit for this Blended Process job.
What makes this Blended Process job a good opportunity?
Ans : This Blended Process job is a good opportunity as it offers a salary between ₹14,000-₹18,000 per month. This is a Full Time job and has 25 openings.