Banking Assistant

15,000 - 35,000 /month*

Stafff Solution

Field job

Bartand, Dhanbad

₹15,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

20 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Banking

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Bike, Internet Connection, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Banking Assistant to join our team at Sbi Cards. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹15000 - ₹35000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Banking Assistant job

What is the eligibility criteria to apply for this Banking Assistant job?
Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹35000 per month + Incentives that depends on your interview. It's a Full Time job in Dhanbad.
How many working days are there for this Banking Assistant job?
Ans: This Banking Assistant job will have 6 working days.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Banking Assistant role?
Ans: There is an immediate opening of 20 Banking Assistant at Stafff Solution
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Banking Assistant job?
Ans: This Banking Assistant job has Day Shift.