Banking Assistant

18,000 - 27,000 /month*

Cogent

Whitefield, Bangalore

₹4,000 incentives included

6 - 36 months Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Banking

Languages: Hindi

Diploma and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Banking Assistant to join our team at Cogent to handle customer calls, provide exceptional customer support and resolve queries related to Banking. The role offers an attractive in-hand salary of ₹18000 - ₹27000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Diploma and 0.5 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Banking Assistant job

Who is eligible to apply for this Banking Assistant job at Cogent?
Ans : Candidates should have a Diploma and above qualification and skills like Computer Knowledge, Domestic Calling for this Banking Assistant job offered by Cogent.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹27,000 per month in this Banking Assistant position.
What shift and timings does this job follow?
Ans : This Banking Assistant job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Whitefield, Bangalore.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Banking Assistant job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Banking Assistant, you will work on skills like Computer Knowledge, Domestic Calling.
Where is this job located?
Ans : This Banking Assistant job is located in Whitefield, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-3 years of experience is ideal for this Banking Assistant job.
Why should you apply for this Banking Assistant job?
Ans : This Banking Assistant job offers a salary between ₹18,000-₹27,000 per month. This is a Full Time opportunity and has 10 openings available.