Back Office Coordinator

12,000 - 17,000 /month*

K9hr Solutions

Amreli, Rajkot

₹2,000 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

4 Openings

Incentives included

Full Time

Job Highlights

Languages: Hindi, Gujarati

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Back Office Coordinator to join our team at K9hr Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Finance Firm. The role offers ₹12,000 - ₹17,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Back Office Coordinator job

Can freshers or experienced candidates apply for this Back Office Coordinator role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Back Office Coordinator role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹17,000 per month in this Back Office Coordinator position.
What shift and timings does this job follow?
Ans : This Back Office Coordinator job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Amreli, Rajkot.
How many vacancies are there for this Back Office Coordinator job?
Ans : There are 4 vacancies for this Back Office Coordinator role.
Is this job open for all genders?
Ans : Yes, this Back Office Coordinator job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Back Office Coordinator position is Amreli, Rajkot.
What makes this Back Office Coordinator job a good opportunity?
Ans : This Back Office Coordinator job is a good opportunity as it offers a salary between ₹12,000-₹17,000 per month. This is a Full Time job and has 4 openings.