We are looking for a Back Office Assistant to join our team at Care Oncology to handle customer calls, provide exceptional customer support and resolve queries related to Healthcare. The role offers an attractive in-hand salary of ₹10,000 - ₹15,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is Graduate and 1 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.
More about this Back Office Assistant job
What are the eligibility criteria for this Back Office Assistant job?
Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience for this Back Office Assistant job offered by Care Oncology in Kasba Siemens, Kolkata.
What salary is offered for this Back Office Assistant job?
Ans : The salary for this Back Office Assistant job ranges between ₹10,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Back Office Assistant job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kasba Siemens, Kolkata.
How many vacancies are there for this Back Office Assistant job?
Ans : There are 2 vacancies for this Back Office Assistant role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-7 years of experience are eligible to apply for this Back Office Assistant role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Back Office Assistant position is Kasba Siemens, Kolkata.
What makes this Back Office Assistant job a good opportunity?
Ans : This Back Office Assistant job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 2 openings.