Associate Agency Development Manager

salary 20,000 - 40,000 /month
company-logo
job companyTata Aia
job location Chandni Chowk, Kolkata
job experience0 - 2 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Life Insurance
sales
Languages: Hindi, Bengali
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Medical Benefits
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PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Associate Agency Development Manager to join our team at Tata Aia. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Life Insurance. The role offers ₹20000 - ₹40000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Associate Agency Development Manager job

  1. What is the eligibility criteria to apply for this Associate Agency Development Manager job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹20000 - ₹40000 per month that depends on your interview. It's a Full Time job in Kolkata.
  3. How many working days are there for this Associate Agency Development Manager job?
    Ans: This Associate Agency Development Manager job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Associate Agency Development Manager job?
    Ans: No, there is no fee applicable for applying this Associate Agency Development Manager job and during the employment with the company, i.e., TATA AIA.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Associate Agency Development Manager role?
    Ans: There is an immediate opening of 5 Associate Agency Development Manager at TATA AIA
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Associate Agency Development Manager job?
    Ans: This Associate Agency Development Manager job has Day Shift.
Candidates can call HR for more info.
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Other Details

No. Of Working Days

6

Benefits

Medical Benefits

Skills Required

Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Salary

₹ 20000 - ₹ 40000

Regional Languages

Hindi, Bengali

English Proficiency

Yes

Contact Person

Sagnik Bera
Posted 18 hours ago
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