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Customer Support Assistant Manager

salary 10,000 - 15,000 /month
company-logo
job companyRakesh Interior
job location Naigaon (East), Mumbai
job experience1 - 5 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Telecom / ISP
qualification
Diploma and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: Cab, Insurance, PF
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Job Description

We are looking for a Assistant Manager to join our team at Rakesh Interior. The role offers ₹ 10,000 - ₹ 15,000 and involves managing customer calls, delivering outstanding customer service related to Telecom / ISP. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Diploma and 1 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Support Assistant Manager job

  1. What skills and experience do you need for this Customer Support Assistant Manager job?
    Ans : To apply for this Customer Support Assistant Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-5 years of experience.
  2. What salary is offered for this Customer Support Assistant Manager job?
    Ans : The salary for this Customer Support Assistant Manager job ranges between ₹10,000-₹15,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Assistant Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Naigaon (East), Mumbai.
  5. How many vacancies are there for this Customer Support Assistant Manager job?
    Ans : There are 2 vacancies for this Customer Support Assistant Manager role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Diploma and above qualification and 1-5 years of experience are eligible to apply for this Customer Support Assistant Manager role. Only female candidates are eligible.
  7. What does the role of Customer Support Assistant Manager involve?
    Ans : As a Customer Support Assistant Manager, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Assistant Manager position is Naigaon (East), Mumbai.
  9. Who is the right fit for this Customer Support Assistant Manager job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-5 years of experience is the right fit for this Customer Support Assistant Manager job.
  10. What makes this Customer Support Assistant Manager job a good opportunity?
    Ans : This Customer Support Assistant Manager job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Cab, Insurance, PF

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 15000

Contact Person

Rakesh Sharma

Interview Address

Sunteck Maxx world Naigoan, Naigaon (East), Mumbai
Posted 10+ days ago

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Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > Assistant Manager