Customer Support Assistant Manager

30,000 - 30,000 /month

Capri Gold Loan

Vidyaranyapura, Bangalore

3 - 4 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Graduate and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Assistant Manager to join our team at Capri Gold Loan. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Finance. The role offers ₹30000 - ₹30000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 3 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 4 years of experience.

More about this Customer Support Assistant Manager job

Who is eligible to apply for this Customer Support Assistant Manager job at Capri Gold Loan?
Ans : Candidates should have a Graduate and above qualification for this Customer Support Assistant Manager job offered by Capri Gold Loan.
How much can you earn in this position?
Ans : The salary is ₹30,000 per month for this Full Time role.
What shift and timings does this job follow?
Ans : This Customer Support Assistant Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vidyaranyapura, Bangalore.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 3-4 years of experience can apply for this Customer Support Assistant Manager job. Only male candidates can apply.
Where is this job located?
Ans : This Customer Support Assistant Manager job is located in Vidyaranyapura, Bangalore.
Why should you apply for this Customer Support Assistant Manager job?
Ans : This Customer Support Assistant Manager job offers a salary of ₹30,000 per month. This is a Full Time opportunity and has 1 opening available.