Assistant Manager

20,000 - 25,000 /month

Best Insurance Company

Gariahat, Kolkata

0 - 2 years Experience in Customer Support / TeleCaller

15 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Life Insurance

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Assistant Insurance Manager to join our team at Best Insurance Company. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Life Insurance. The role offers ₹20000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Assistant Manager job

Can freshers or experienced candidates apply for this Assistant Manager role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Assistant Manager role.
What salary is offered for this Assistant Manager job?
Ans : The salary for this Assistant Manager job ranges between ₹20,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Assistant Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gariahat, Kolkata.
How many vacancies are there for this Assistant Manager job?
Ans : There are 15 vacancies for this Assistant Manager role.
Is this job open for all genders?
Ans : Yes, this Assistant Manager job is open for both male and female candidates.
What does the role of Assistant Manager involve?
Ans : As a Assistant Manager, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Assistant Manager position is Gariahat, Kolkata.
Who is the right fit for this Assistant Manager job?
Ans : A candidate having skills like Computer Knowledge with 0-2 years of experience is the right fit for this Assistant Manager job.
What makes this Assistant Manager job a good opportunity?
Ans : This Assistant Manager job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 15 openings.