Admission Counsellor

10,000 - 17,000 /month*

Vision Academy

Kalyan (East), Mumbai

₹2,000 incentives included

0 - 4 years Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Education

12th Pass and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Admission Counsellor to join our team at Vision Academy. The role offers ₹ 10,000 - ₹ 17,000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Admission Counsellor job

What is the eligibility criteria to apply for this Admission Counsellor job?
Ans: The candidate should be 12th Pass and above and above with 0 - 4 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹17000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Admission Counsellor job?
Ans: This Admission Counsellor job will have 6 working days.
Are there any charges applicable while applying or joining this Admission Counsellor job?
Ans: No, there is no fee applicable for applying this Admission Counsellor job and during the employment with the company, i.e., Vision Academy.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Admission Counsellor role?
Ans: There is an immediate opening of 2 Admission Counsellor at Vision Academy
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Admission Counsellor job?
Ans: This Admission Counsellor job has Day Shift.