Customer Support Admission Counsellor

15,000 - 25,000 /month

Sutishka India Security Services Private Limited

Nager Bazar, Kolkata

6 - 12 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: Hospitality, Travel & Tourism

12th Pass and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Admission Counsellor to join our team at Sutishka India Security Services Private Limited. The role offers ₹15,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Admission Counsellor job

What qualifications and experience are required for this Customer Support Admission Counsellor position?
Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Admission Counsellor job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Admission Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nager Bazar, Kolkata.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-1 years of experience can apply for this Customer Support Admission Counsellor job. Only male candidates can apply.
Where is this job located?
Ans : This Customer Support Admission Counsellor job is located in Nager Bazar, Kolkata.
Why should you apply for this Customer Support Admission Counsellor job?
Ans : This Customer Support Admission Counsellor job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.