Customer Support Admission Counsellor

20,000 - 25,000 /month

Imminent Technologies Llp

Rajarajeshwari Nagar, Bangalore

0 - 6 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Education

Languages: Kannada

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Admission Counsellor to join our team at Imminent Technologies Llp. The role offers ₹20,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Admission Counsellor job

Can freshers or experienced candidates apply for this Customer Support Admission Counsellor role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Support Admission Counsellor role.
What salary is offered for this Customer Support Admission Counsellor job?
Ans : The salary for this Customer Support Admission Counsellor job ranges between ₹20,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Admission Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Rajarajeshwari Nagar, Bangalore.
How many vacancies are there for this Customer Support Admission Counsellor job?
Ans : There are 5 vacancies for this Customer Support Admission Counsellor role.
Is this job open for all genders?
Ans : Yes, this Customer Support Admission Counsellor job is open for both male and female candidates.
What does the role of Customer Support Admission Counsellor involve?
Ans : As a Customer Support Admission Counsellor, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Admission Counsellor position is Rajarajeshwari Nagar, Bangalore.
Who is the right fit for this Customer Support Admission Counsellor job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-1 years of experience is the right fit for this Customer Support Admission Counsellor job.
What makes this Customer Support Admission Counsellor job a good opportunity?
Ans : This Customer Support Admission Counsellor job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 5 openings.