Admission Counsellor

We are looking for a Admission Counsellor to join our team at Iifa Education Trust. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹ 25,000 - ₹ 35,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

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Admissions Counselor

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Job Overview

We are looking for an energetic and knowledgeable Admissions Counselor to be a part of our institution. You should be able to guide students with academic selections and admissions. You should be able to explain various course offerings to students and how they can benefit from it.

You should also be able to assist them in gathering required documents for the admission. Besides, you should be able to interview students and understand their career goals. Moreover, you should be able to arrange campus tours and coordinate various networking events.

As an Admissions Counselor, you should have an excellent listening ear and complete knowledge of the latest educational developments. Furthermore, you should be willing to work for flexible hours and travel to different locations. You should be able to represent the institution at various career fairs and events.

If you can provide excellent academic consultation to students, then do write to us. We would like to have a word with you.

Responsibilities

Helping students prepare for academic selections

Capturing the attention of students by stating the key benefits and offerings of a particular course, program, or even an institution

Assisting students in picking the right courses and convincing them and converting for admissions

Providing career guidance to students

Providing information on the various admission procedures and requiremen

Job Requirements:

The minimum qualification for this role is 12th Pass and 2 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.