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Customer Support Admission Counsellor

salary 15,000 - 23,000 /month
company-logo
job companyGuru Setu Consultancy
job location Work from home
job experience6+ months Experience in Customer Support / TeleCaller
5 Openings
work_from_home Work From Home
full_time Full Time

Job Highlights

sales
Industry Type: Education
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Admission Counsellor to join our team at Guru Setu Consultancy. The role offers ₹15,000 - ₹23,000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and 6 months - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Support Admission Counsellor job

  1. Who is eligible to apply for this Customer Support Admission Counsellor job at Guru Setu Consultancy?
    Ans : Candidates should have a Graduate and above qualification for this Customer Support Admission Counsellor job offered by Guru Setu Consultancy.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹23,000 per month in this Customer Support Admission Counsellor position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Admission Counsellor job follows a Day shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Admission Counsellor job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support Admission Counsellor job is located in Tripolia Bazar, Jaipur.
  8. Why should you apply for this Customer Support Admission Counsellor job?
    Ans : This Customer Support Admission Counsellor job offers a salary between ₹15,000-₹23,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 23000

Contact Person

Shruti Singh
Posted 2 days ago
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