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Customer Support BPO Non Voice Process Executive

salary 20,000 - 29,000 /month*
company-logo
job companyKnack Global
job location Sitapura Industrial Area, Jaipur
incentive₹5,000 incentives included
job experience6 - 24 months Experience in Customer Support / TeleCaller
99 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Healthcare
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Cab, Meal, PF, Medical Benefits
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Job Description

About the Company

Knack Group is a 15-year-old diversified business conglomerate with strong presence in Healthcare Services, Healthcare IT, and Enterprise IT & Analytics.

Our Healthcare KPO arm delivers deep healthcare domain expertise, process maturity, operational excellence, and cost-effective delivery models, enabling Fortune 500 clients to achieve measurable business outcomes.

Job Title

Process/Operations Associate

Job Location

Jaipur

Job Description

As a Process Associate, you will be responsible for supporting US healthcare revenue cycle operations through effective communication with insurance companies and internal stakeholders.

Key Responsibilities:

  • If Required make outbound calls to US insurance companies to check claim status

  • Handle denials management and patient eligibility verification

  • Perform insurance follow-ups to ensure timely claim resolution

  • Ensure adherence to defined productivity and quality standards

  • Maintain accurate documentation and follow compliance guidelines

  • Meet daily and monthly performance targets within stipulated timelines

Work Details & Benefits

  • 5 days working (Saturday & Sunday off)

  • Night shifts (US healthcare process)

  • Cab facility (as per company policy)

  • Meal facility

  • Competitive salary – best as per company standards

  • Opportunity to work with a stable organization and global healthcare clients

    Candidate Requirements / Qualifications / Skills

Educational Qualification:

  • Graduates from any discipline

  • 12th Pass candidates may also be considered with 6 months to 1 year of experience

  • Not Considering:

    • B.Tech pursuing candidates

    • B. Pharmacy pursuing candidates

      Skills & Competencies:

  • Good command over English (spoken and written)

  • Willingness to work in night shifts

  • Strong analytical and problem-solving skills

  • Computer proficiency with basic applications

  • Good listening and comprehension skills

  • Ability to work in a process-driven environment

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support BPO Non Voice Process Executive job

  1. What qualifications and experience are required for this Customer Support BPO Non Voice Process Executive position?
    Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Computer Knowledge, Non-voice/Chat Process.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support BPO Non Voice Process Executive job ranges between ₹20,000-₹29,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support BPO Non Voice Process Executive job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sitapura Industrial Area, Jaipur.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support BPO Non Voice Process Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support BPO Non Voice Process Executive job?
    Ans : As a Customer Support BPO Non Voice Process Executive, key responsibilities include skills like Computer Knowledge, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support BPO Non Voice Process Executive job is located in Sitapura Industrial Area, Jaipur.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Non-voice/Chat Process along with 1-2 years of experience is ideal for this Customer Support BPO Non Voice Process Executive job.
  10. Why should you apply for this Customer Support BPO Non Voice Process Executive job?
    Ans : This Customer Support BPO Non Voice Process Executive job offers a salary between ₹20,000-₹29,000 per month. This is a Full Time opportunity and has 99 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Cab, Meal, Medical Benefits, PF

Skills Required

Computer Knowledge, Non-voice/Chat Process

Shift

Night

Contract Job

No

Salary

₹ 20000 - ₹ 29000

English Proficiency

Yes

Contact Person

Ripanshu Kanwar

Interview Address

Plot No. IT-2016, Industrial Area, Ramachandrapura, Sitapura, Sitapura Industrial Area, Jaipur
Posted an hour ago

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Job Hai > Jobs in Jaipur > Customer Support / TeleCaller Jobs in Jaipur > BPO Non Voice Process Executive