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Customer Support Academic Counsellor

salary 10,000 - 15,000 /month
company-logo
job companyUpedge Healthcare Services Private Limited
job location Rajarhat, Kolkata
job experience1 - 2 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Education
sales
Languages: Hindi, Bengali
qualification
12th Pass and above
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Laptop/Desktop

Job Description

We are looking for a Academic Counsellor to join our team at Upedge Healthcare Services Private Limited. This role involves handling calls, providing exceptional student and faculty support, and addressing queries and concerns related to Paramedical and Aviation Education. The role offers ₹ 10,000 - ₹ 15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle calls in a professional and efficient manner
  • Address queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of interactions and follow-ups
  • Provide timely and relevant information to students to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, student admission, and fees collection.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. You will be responsible for students admission, fees collection. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Academic Counsellor job

  1. What are the eligibility criteria for this Customer Support Academic Counsellor job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Computer Knowledge, Domestic Calling for this Customer Support Academic Counsellor job offered by Upedge Healthcare Services Private Limited in Rajarhat, Kolkata.
  2. What salary is offered for this Customer Support Academic Counsellor job?
    Ans : The salary for this Customer Support Academic Counsellor job ranges between ₹10,000-₹15,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Academic Counsellor job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Rajarhat, Kolkata.
  5. How many vacancies are there for this Customer Support Academic Counsellor job?
    Ans : There are 2 vacancies for this Customer Support Academic Counsellor role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 1-2 years of experience are eligible to apply for this Customer Support Academic Counsellor role. Only female candidates are eligible.
  7. What does the role of Customer Support Academic Counsellor involve?
    Ans : As a Customer Support Academic Counsellor, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Academic Counsellor position is Rajarhat, Kolkata.
  9. Who is the right fit for this Customer Support Academic Counsellor job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-2 years of experience is the right fit for this Customer Support Academic Counsellor job.
  10. What makes this Customer Support Academic Counsellor job a good opportunity?
    Ans : This Customer Support Academic Counsellor job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 15000

Regional Languages

Bengali, Hindi

Contact Person

Mayuri Ghosh

Interview Address

Akkayyapalem, Visakhapatnam, Akkayyapalem, Visakhapatnam
Posted 10+ days ago
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