Academic Counsellor

25,000 - 35,000 /month

Unext Learning

Kuvempu Layout, Bangalore

1 - 5 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Industry Type: Education

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Act as the primary point of contact for enrolled students

Respond to student queries via calls, emails, chat, and support tickets

Guide students on course structure, schedules, assessments, and certifications

Assist with LMS navigation, login issues, and platform usage

Coordinate with faculty, trainers, and internal teams to resolve student concerns

Track and follow up on student issues until closure

Provide timely updates and accurate information to students

Maintain student records and support logs in CRM/LMS systems

Ensure high levels of student satisfaction and retention

Escalate unresolved or complex issues to relevant departments

Collect student feedback and share insights for service improvement

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

Who is eligible to apply for this Academic Counsellor job at Unext Learning?
Ans : Candidates should have a Graduate and above qualification for this Academic Counsellor job offered by Unext Learning.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹35,000 per month in this Academic Counsellor position.
What shift and timings does this job follow?
Ans : This Academic Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kuvempu Layout, Bangalore.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Academic Counsellor job is open for both male and female candidates.
Where is this job located?
Ans : This Academic Counsellor job is located in Kuvempu Layout, Bangalore.
Why should you apply for this Academic Counsellor job?
Ans : This Academic Counsellor job offers a salary between ₹25,000-₹35,000 per month. This is a Full Time opportunity and has 10 openings available.