Academic Counsellor

25,000 - 35,000 /month

Unext Learning

Kuvempu Layout, Bangalore

1 - 5 years Experience in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Full Time

Industry Type: Education

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Act as the primary point of contact for enrolled students

Respond to student queries via calls, emails, chat, and support tickets

Guide students on course structure, schedules, assessments, and certifications

Assist with LMS navigation, login issues, and platform usage

Coordinate with faculty, trainers, and internal teams to resolve student concerns

Track and follow up on student issues until closure

Provide timely updates and accurate information to students

Maintain student records and support logs in CRM/LMS systems

Ensure high levels of student satisfaction and retention

Escalate unresolved or complex issues to relevant departments

Collect student feedback and share insights for service improvement

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

What is the eligibility criteria to apply for this Academic Counsellor job?
Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Academic Counsellor job?
Ans: This Academic Counsellor job will have 6 working days.
Are there any charges applicable while applying or joining this Academic Counsellor job?
Ans: No, there is no fee applicable for applying this Academic Counsellor job and during the employment with the company, i.e., Unext Learning.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Academic Counsellor role?
Ans: There is an immediate opening of 10 Academic Counsellor at Unext Learning
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Academic Counsellor job?
Ans: This Academic Counsellor job has Day Shift.