Back Office Executive

Job Summary:

We are looking for a Female Back Office & Telecalling Executive with good knowledge of Insurance products and customer communication skills. The candidate will handle back-office tasks such as policy documentation and data management, along with telecalling duties for client follow-ups, renewals, and lead coordination.

Key Responsibilities:

• Handle policy processing, documentation, and renewal follow-ups.

• Make outbound calls to customers for renewals, new policy information, and service reminders.

• Assist customers with basic queries related to life, health, and general insurance.

• Coordinate with insurance companies and internal teams for quotations, policy issuance, and claim status.

• Maintain accurate client records and reports in the company system.

• Prepare daily and weekly MIS reports on telecalling and operational activities.

• Ensure proper follow-up with clients to close leads and maintain customer satisfaction.

• Support sales and operations teams with back-end administrative tasks.

Required Skills and Qualifications:

• Graduate (any stream; preference for Commerce or Business background).

• 0–1 years of experience in insurance, telecalling, or customer service roles.

• Knowledge of insurance products (Life, Health, or General).

• Good communication skills in English and local language.

• Proficient in MS Office (Excel, Word, Outlook) and data entry.

• Polite, confident, and customer-service oriented.

• Ability to multitask and maintain accuracy in back-office operations.

Preferred Qualities:

• Prior experience with insurance companies or agencies.

• Understanding of IRDAI procedures and claim processes.

• Positive attitude, teamwork, and reliability.

Salary: As per industry standards / Negotiable based on experience

Working Hours: [e.g., 10:00 AM – 7:00 PM, Monday to Saturday]

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 6 months of experience.

More about this Back Office Executive job

1. What is the eligibility criteria to apply for this Back Office Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Bhopal.
3. How many working days are there for this Back Office Executive job?
   Ans: This Back Office Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Executive job?
   Ans: No, there is no fee applicable for applying this Back Office Executive job and during the employment with the company, i.e., Parakram Enterprises.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Executive role?
   Ans: There is an immediate opening of 1 Back Office Executive at Parakram Enterprises
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Back Office Executive job?
   Ans: This Back Office Executive job has 10:00 AM - 06:30 PM timing.