Debt Collection Executive

We are looking for a Debt Collection Executive to join Debt Nirvana Consulting Pvt. Ltd. The role involves the following responsibilities:

1. Initiating Customer Contact • Reach out to customers via calls, emails, or letters to initiate repayment discussions. • Ensure effective first interaction to support smooth negotiation and repayment planning.

2. Negotiating Repayment Terms • Collaborate with customers to finalize practical and mutually beneficial repayment plans. • Assess customer financial situations and propose suitable solutions. • Build positive relationships by offering flexible repayment options.

3. Maintaining Accurate Records • Document all customer interactions, commitments, and account details accurately. • Track payment progress, update account status, and maintain compliance with financial records. • Ensure transparency and avoid discrepancies through proper documentation.

4. Customer Reconciliation • Reconcile customer accounts by verifying outstanding balances, payments received, and pending dues. • Coordinate with internal teams to resolve mismatches, disputes, or billing-related issues.

Job Requirements:

1. Preferably from Finance & Accounts with experience in customer account reconciliation.

2. Good written English.

3. Active listening skills.

4. Confident communication.

• It is a Full Time Accountant job for candidates with 1 - 5 years of experience.