We are looking for a Collection Executive to join our team at Gk Management Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹12000 - ₹25000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 10th Pass and 0.5 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Accountant job for candidates with 6 months - 6+ years Experience.
More about this Collection Executive job
What is the eligibility criteria to apply for this Collection Executive job?
Ans: The candidate should be 10th Pass and above and above with 6 months - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Collection Executive job?
Ans: This Collection Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Collection Executive job?
Ans: No, there is no fee applicable for applying this Collection Executive job and during the employment with the company, i.e., Gk Management Services.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Collection Executive role?
Ans: There is an immediate opening of 1 Collection Executive at Gk Management Services
Who can apply for this job?
Ans: Only Male candidates can apply for this Accountant job.
What are the timings of this Collection Executive job?
Ans: This Collection Executive job has 09:00 AM - 06:00 PM timing.
Candidates can call HR for more info.
Read More
Other Details
Incentives
Yes
No. Of Working Days
6
Benefits
Insurance
Skills Required
Computer Knowledge
Shift
Day
Contract Job
No
Salary
₹ 12000 - ₹ 25000
Regional Languages
Tamil
English Proficiency
Yes
Contact Person
Gopalakrishnan
Interview Address
Poonamallee, Chennai
Posted 10+ days ago
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