Operations Management: Oversee all daily store activities, ensuring smooth functioning and meeting business goals.
Inventory Control: Manage stock levels, receive/dispatch goods, maintain accurate records (MRR, stock ledgers), conduct audits, and implement stock control procedures to prevent losses.
Staff Supervision
:
Recruit, train, schedule, motivate, and guide store personnel to boost performance and service
.
Customer Service: Handle inquiries, resolve complaints, and ensure a welcoming environment to achieve high satisfaction.
Sales & Profitability: Analyze sales data, implement promotional strategies, and manage budgets to meet sales targets.
Visual Merchandising: Maintain store cleanliness, organization, and appealing product displays.
Compliance: Enforce company policies, safety regulations, and security measures.
Reporting: Prepare reports on trends, profits, and store performance for senior management.