Quality Control Manager

🏭 Quality Control Manager – Job Details

📌 Job Title:

Quality Control (QC) Manager

🏢 Department:

Quality Assurance / Operations / Manufacturing

🎯 Job Summary:

A Quality Control Manager is responsible for ensuring that products and services meet established quality standards and regulatory requirements. The role involves developing quality control processes, leading inspection teams, minimizing defects, and ensuring customer satisfaction.

🔑 Key Responsibilities:

1. Quality System Management

   • Develop and implement quality control procedures.

   • Ensure compliance with ISO, GMP, or industry-specific standards.

   • Maintain documentation and audit records.

2. Inspection & Testing

   • Supervise raw material, in-process, and final product inspections.

   • Analyze test results and identify quality issues.

   • Approve or reject products based on quality standards.

3. Team Leadership

   • Manage and train QC inspectors and technicians.

   • Assign daily inspection schedules.

   • Conduct performance evaluations.

4. Process Improvement

   • Identify root causes of defects using tools like:

     • 5 Why Analysis

     • Fishbone Diagram

     • Six Sigma

   • Implement corrective and preventive actions (CAPA).

5. Compliance & Audits

   • Coordinate internal and external audits.

   • Ensure regulatory compliance (industry-specific).

   • Prepare reports for management.

6. Customer & Supplier Quality

   • Handle customer complaints and quality claims.

   • Evaluate supplier quality performance.

   • Conduct supplier audits if required.

🎓 Required Qualifications:

• Bachelor’s degree in Engineering / Manufacturing / Quality Management or related field.

• Certification preferred:

  • ISO 9001 Lead Auditor

  • Six Sigma (Green/Black Belt)

  • Quality Management certifications

💼 Experience:

• 5–10 years of experience in quality control/assurance.

• 2–5 years in a managerial or team handling role.

🛠️ Key Skills:

• Strong analytical and problem-solving skills

• Knowledge of quality tools & statistical analysis

• Leadership & team management

• Attention to detail

• Good communication & reporting skills

• Proficiency in MS Excel & ERP systems

📊 Performance Metrics (KPIs):

• Defect rate reduction

• Customer complaint resolution time

• Audit compliance score

• Process improvement efficiency

• Cost of poor quality (COPQ)

💰 Salary Range (India – Approximate):

• ₹12 LPA – ₹24 LPA (depending on industry & experience)

• It is a Full Time Warehouse / Logistics job for candidates with 5 - 6+ years Experience.