Invoice Creation & Processing:
Generating and issuing accurate invoices, receipts, and delivery challans for logistics services provided.
Data & Document Review:
Verifying freight documentation, shipment details, and carrier bills against contracted rates to ensure accuracy and prevent duplicate charges.
Discrepancy Resolution:
Investigating and resolving billing discrepancies, errors, and unauthorized charges by coordinating with internal teams and external partners.
Accounts Receivable Management:
Updating accounts receivable databases, tracking outstanding debts, and providing solutions to client concerns regarding payments.
Reporting:
Compiling and providing clear reports on billing activity, accounts receivable status, and other relevant financial data for management.
Coordination:
Collaborating with internal teams (operations, finance, sales) and external carriers, freight forwarders, and vendors to ensure smooth and timely payment processes.