🔧 Key Responsibilities:
Manage and supervise logistics operations including first mile and last mile sample pickup/delivery.
Coordinate daily route planning for phlebotomists and riders.
Ensure timely and safe transportation of samples to the processing labs.
Monitor cold chain compliance during transit.
Track field staff performance and daily reporting (e.g., GPS/routing systems).
Liaise with collection centers, labs, and transport vendors for smooth coordination.
Handle escalations related to delays, route issues, or lost/damaged samples.
Maintain accurate MIS reports and logs related to pickup/delivery.
Train new staff on SOPs, safety, and logistics protocols.
Ensure adherence to hygiene, sample handling, and biomedical waste disposal norms.