An Export Merchandiser acts as the central link between international buyers and internal production teams, managing the entire order lifecycle from development to shipment. Key duties include cost negotiation, sampling, Time & Action (TNA) plan management, production follow-up, and ensuring quality standards for on-time delivery.
Key Responsibilities
Order Acquisition & Development: Communicating with buyers, understanding product specifications, developing samples, and preparing costing sheets.
Time & Action (TNA) Management: Creating and managing a detailed TNA calendar to track all activities from sourcing to shipping.
Production Coordination: Following up with production and quality teams to ensure the product meets buyer standards, conducting pre-production meetings, and managing raw material sourcing.
Quality & Inspection: Coordinating with third-party or internal QA teams for mid-production and final pre-shipment inspections.
Shipping & Documentation: Assisting the logistics team with shipping instructions, packing lists, and necessary export documentation