Manage day-to-day operations of the restaurant outlet
Handle opening and closing of the outlet and ensure smooth daily operations
Manage and supervise restaurant staff including service, kitchen and support team
Ensure excellent customer service and resolve customer complaints professionally
Monitor daily sales, revenue and outlet performance
Achieve sales targets and improve overall outlet profitability
Manage staff attendance, shift planning and manpower deployment
Maintain food quality, hygiene, cleanliness and safety standards
Monitor inventory, stock availability, wastage and consumption
Coordinate with kitchen and service teams for smooth operations
Ensure SOPs and company policies are followed at the outlet
Handle cash management, billing and daily operational reports
Coordinate with vendors and support teams whenever required
Train and motivate staff to improve productivity and service quality
Conduct regular outlet checks and ensure the restaurant is maintained as per company standards