Restaurant Captain

• Supervise and lead dining room staff: This includes servers, bussers, and host/hostess.

• Coordinate front-of-house and back-of-house operations: Liaise with kitchen and service staff to ensure seamless service flow.

• Ensure service excellence and customer satisfaction: Greet and welcome guests, address their needs and concerns, and strive for positive dining experiences.

• Manage reservations and seating arrangements: Efficiently handle reservations, optimize seating plans, and ensure tables are properly set.

• Train and mentor new staff members: Acclimate them to restaurant protocols, service standards, and menu knowledge.

• Maintain cleanliness and organization: Ensure the dining area, table settings, and tableware are clean and hygienic.

• Monitor inventory and assist with ordering supplies: Track stock levels of items like cutlery, crockery, and glassware.

• Handle guest complaints and feedback: Resolve issues promptly and effectively, collecting feedback to improve menu, quality, and service.

• Promote and upsell menu items: Have thorough knowledge of the menu to make recommendations and maximize revenue. 

Essential skills and qualifications

• High school diploma or equivalent; hospitality or culinary education is a plus.

• Proven experience in a supervisory role within a restaurant.

• Strong leadership, organizational, and team management skills.

• Excellent communication and interpersonal skills.

• Ability to remain calm and professional under pressure.

• Strong attention to detail and commitment to quality service.

• Thorough knowledge of the menu, including daily specials, and be able to make recommendations and answer guests' questions.

• Familiarity with point-of-sale (POS) systems and reservation management software is often required.

• Physical stamina to stand and coordinate throughout the workday. 

Restaurant captains are instrumental in enhancing the overall guest experience and ensuring the efficient and smooth operation of the dining area.

• It is a Full Time Waiter / Steward job for candidates with 1 - 4 years of experience.

More about this Restaurant Captain job

1. What is the eligibility criteria to apply for this Restaurant Captain job?
   Ans: The candidate should be All Education levels and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Restaurant Captain job?
   Ans: This Restaurant Captain job will have 6 working days.
4. Are there any charges applicable while applying or joining this Restaurant Captain job?
   Ans: No, there is no fee applicable for applying this Restaurant Captain job and during the employment with the company, i.e., Thyme & Whisk.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Restaurant Captain role?
   Ans: There is an immediate opening of 5 Restaurant Captain at Thyme & Whisk
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Waiter / Steward job.
8. What are the timings of this Restaurant Captain job?
   Ans: This Restaurant Captain job has 09:00 AM - 06:00 PM timing.