A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
20,000 - 27,000 /month*
Mi Hi Koli
Thane West, Thane
₹5,000 incentives included
1 - 6+ years Experience in Waiter / Steward
Full Time
Job Summary:
A Restaurant Captain is responsible for supervising the floor operations, ensuring excellent guest service, and coordinating between guests, stewards, and kitchen staff for smooth restaurant operations. The captain acts as a team leader in the service department
Key Responsibilities:
Welcome and greet guests professionally.
Assist guests with seating and table reservations.
Present menu and explain dishes, offers, and specials.
Take food and beverage orders accurately.
Supervise waiters/stewards during service.
Ensure timely and smooth food delivery.
Handle guest complaints and resolve issues politely.
Coordinate with kitchen and bar staff for order flow.
Maintain service quality and hospitality standards.
Train junior staff on service etiquette and SOPs.
Check table setup, cleanliness, and hygiene.
Upsell menu items to increase sales.
Prepare daily reports and update management.
