Job Title: Store Manager / Team member
Location: Basil F\&B Kiosk ( Noida/GGN/DELHI)
Department: Operations / Frontline Staff
Employment Type: Full-time
Job Description:
We are looking for enthusiastic and customer-focused individuals to join our team as Kiosk Staff at Basil F\&B Kiosks. The ideal candidate will be responsible for delivering excellent customer service, preparing products efficiently, maintaining kiosk hygiene, and handling POS operations.
Key Responsibilities:
• Customer Interaction:
• Greet customers warmly and engage with them to understand their needs
• Provide recommendations and ensure a positive customer experience
• Resolve basic customer queries courteously
• Product Preparation:
• Prepare beverages and food items accurately as per customer preferences and brand standards
• Ensure quality, taste, and presentation meet company expectations
• Order Processing & Billing:
• Accurately punch orders in the POS system
• Handle billing and ensure timely service
• Kiosk Hygiene & Maintenance:
• Maintain cleanliness and hygiene of the kiosk at all times
• Follow all food safety and sanitation standards
• POS Data Entry:
• Enter daily operational data including closing stock, wastage, and other required inputs
• Ensure accuracy in stock management records
Shift Timings (Rotational):
• Morning Shift: 9:00 AM – 7:00 PM
• Mid Shift: 11:00 AM – 9:00 PM
• Evening Shift: 1:00 PM – 11:00 PM
Note: 10-hour duty per shift including lunch break.
Other Details:
• Weekly off and leaves as per company policy
• Training will be provided
• Uniform and meals may be provided (if applicable)
• Incentive