Prepare and serve fast food, snacks, beverages and other café products as per company standards.
- Handle customer orders and ensure quick and accurate service.
- Maintain food quality, taste, presentation and portion control.
- Operate kitchen/café equipment safely and efficiently.
- Maintain cleanliness and hygiene of the café, kitchen and food preparation area.
- Follow food safety, hygiene and company SOPs.
- Monitor food ingredients, packaging material and café stock.
- Minimize food wastage and report damaged/expired products.
- Ensure proper storage and handling of food items.
Retail Store Operations
- Welcome and assist customers in the store.
- Handle POS billing, cash and digital payments.
- Support product replenishment and merchandising.
- Maintain proper product displays and cleanliness of the store.
- Check product expiry dates and report damaged/expired products.
- Assist customers in finding products and provide basic product information.
- Support inventory counting and stock management.
- Coordinate with the Store Manager for daily store operations.
Customer Service
- Provide friendly and fast service to customers.
- Handle basic customer queries and complaints professionally.
- Maintain a clean, organized and customer-friendly environment.
- Ensure customers receive their café orders accurately and on time.
Candidate Requirements
- Minimum 10th or 12th pass.
- 1–3 years of experience in café, QSR, fast food, bakery, restaurant, food counter, supermarket or retail operations preferred.
- Candidates with experience in brands such as cafés, QSRs, supermarkets, convenience stores or food outlets will be preferred.
- Basic knowledge of food preparation and hygiene is required.
- Basic computer/POS billing knowledge preferred.
- Good communication and customer-handling skills.
- Should be comfortable working in a fast-paced retail/F&B environment.
- Should be willing to work 12-hour shifts as per store requirement.
- Must be punctual, responsible and customer-oriented.
- Ability to work independently and as part of a team.
Preferred Skills
- Fast Food Preparation
- Café Operations
- Customer Service
- POS Billing
- Cash Handling
- Food Hygiene & Safety
- Inventory Management
- Stock Replenishment
- FMCG/Retail Operations
- Basic Computer Knowledge
- Teamwork & Communication