Key Responsibilities
Contact customers through phone calls, emails, chat, or in person.
Explain company products and services to customers.
Handle customer inquiries and resolve complaints professionally.
Generate leads and convert them into sales.
Maintain accurate customer records and update databases.
Follow up with customers to ensure satisfaction.
Meet daily, weekly, and monthly performance targets.
Coordinate with team members and report to the supervisor.
Follow company policies and maintain confidentiality.