A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
20,000 - 25,000 /month
Bhavuk Mahender Sharma
9C Sector 9 Chandigarh, Chandigarh
6 - 24 months Experience in Telesales / Telemarketing
Full Time
Responsibilities-
1. Responsible to acquire new business – by driving the assigned line of business & achieve the set sales targets
2. Achieve the assigned revenue targets on a monthly / quarterly / annual basis
Responsible for margin management
3. Explore new markets to penetrate & achieve the benchmarked conversion ratio
4. Responsible for smooth on-boarding of customers and conduct seamless operations
5. Responsible for high accuracy and setting excellent customer service standards
6. Responsible for adhering to the set SOPs, policies and procedures at the branch & Airport
7. Ensuring all transactions are error free, accurately reported and are reconciled on a daily basis
8. Responsible to bring up to the notice of supervisor / reporting manager any non-compliance / non adherence to the set process and guidelines
9. Maintain effective co-ordination between the customer and the branch service delivery team
10. Responsible to report the actual daily position to dealing room
11. Relationship management with the customers for a long term mutually beneficial business association
12. Ensure adherence with statutory requirement comprising of RBI, FEMA and AML guidelines
13. Analyzing the CRM data and refining / sharpening the approach of the team
