Telesales Travel Consultant

PLAN MY PACKAGE JOB DESCRIPTION Sales Executive Position: Sales Executive Industry: Tourism & Travel Location: Sector 18, Noida Reports To: Team Lead Employment Type: Full-Time About the Company Plan My Package is a dynamic travel management company designed for the modern explorer. We believe that every journey should be as unique as the traveler, which is why we offer a sophisticated platform that allows clients to curate and customize their own itineraries based on their specific choices and interests. Whether our clients are seeking a luxury international getaway, an adventurous domestic escape, or a spontaneous weekend trip, our technology-driven approach puts the power of planning in their hands. From handpicked accommodations to transparent pricing, we simplify the holiday process for corporate offsites, honeymoons, and family vacations alike. At Plan My Package, we don't just book trips; we provide the tools and expertise for our clients to design immersive experiences with absolute confidence and ease. Role Overview We are looking for a highly motivated Sales Executive to manage the complete client journey, from the first conversation through booking, travel, and post-trip follow-up. This role sits at the center of our sales, operations, and vendor ecosystem, and is ideal for someone who combines strong selling instincts with hands-on coordination skills and genuine people skills. Note: this role works on leads and inquiries routed by the marketing team; it is not a cold-outreach lead-generation position. Key Responsibilities Sales & Client Relationship Management ● Present, promote, and sell tourism services (tour packages, travel packages, hotel bookings, etc.) to new and existing clients. ● Own the client relationship end-to-end, from first inquiry through booking, travel, and post-trip followup, ensuring a seamless and personalized experience at every stage. ● Understand customer needs and provide personalized travel solutions that align with their requirements and budget. ● Achieve and exceed individual sales targets and contribute to overall team targets. ● Follow up with clients after travel to ensure satisfaction, gather feedback, and encourage repeat business and referrals. Vendor Coordination & Tourism Operations ● Coordinate with vendors, including hotels, transport providers, local operators, and activity partners, to secure timely confirmations, competitive pricing, and consistent service quality. ● Support smooth execution of tourism operations, liaising with internal teams and on-ground partners to resolve issues quickly during a client's trip. ● Negotiate rates and terms with vendors and travel partners to protect margins while maintaining service quality. CRM & Reporting ● Maintain and update the CRM with accurate client details, booking status, communication history, and follow-up schedules. ● Prepare and maintain accurate sales reports and customer databases for management review. ● Track pipeline status and ensure timely, disciplined follow-up on all open client conversations. Customer Service & Market Awareness ● Provide excellent customer service by addressing inquiries, concerns, or issues promptly and professionally. ● Stay up to date with industry trends, competitor offerings, and market dynamics to better position our services. What We're Looking For ● 1–4 years of experience in sales, client servicing, or travel/tourism operations (freshers with strong communication skills may also apply). ● Excellent interpersonal and people skills, with the ability to build trust quickly with clients, vendors, and internal teams. ● Strong negotiation and relationship-management skills for dealing with hotels, operators, and travel partners. ● Comfort working with CRM tools and maintaining accurate, up-to-date records. ● Detail-oriented, organized, and able to manage multiple client accounts and bookings simultaneously. ● Passion for travel and a genuine interest in creating great customer experiences. ● Good written and verbal communication skills in English and Hindi.

• It is a Full Time Telesales / Telemarketing job for candidates with 2 - 6+ years Experience.