We are looking for a Tele sales- Customer Care | Axis BPO Process ( Inbound + cross selling ) to join our team at Victa Earlyjobs Technologies Private Limited. The role offers ₹17,500 - ₹18,500 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Telesales / Telemarketing job for candidates with 0 - 6 months of experience.
More about this Telesales job
What is the eligibility criteria to apply for this Telesales job?
Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹17500 - ₹18500 per month that depends on your interview. It's a Full Time job in Noida.
How many working days are there for this Telesales job?
Ans: This Telesales job will have 6 working days.
Are there any charges applicable while applying or joining this Telesales job?
Ans: No, there is no fee applicable for applying this Telesales job and during the employment with the company, i.e., Victa Earlyjobs Technologies Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telesales role?
Ans: There is an immediate opening of 99 Telesales at Victa Earlyjobs Technologies Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
What are the timings of this Telesales job?
Ans: This Telesales job has Day Shift.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Benefits
PF, Insurance
Skills Required
Computer Knowledge, Domestic Calling, Query Resolution, communication skills