Telesales

Key Responsibilities (Telesales – LOOH)

• Call and connect with leads (students & working professionals looking for hostels)

• Understand customer requirements (location, budget, facilities)

• Explain LOOH app features and benefits clearly and confidently

• Guide customers step-by-step to complete hostel booking through the app

• Share app download links via WhatsApp/SMS and assist in installation

• Convince and convert interested leads into confirmed bookings

• Handle customer queries, objections, and complaints professionally

• Provide accurate information about hostels (price, location, facilities, availability)

• Follow up regularly with interested or pending leads

• Maintain proper call records, lead status, and daily activity reports

• Update CRM or Excel sheet with call outcomes and booking details

• Coordinate with field team/executives for hostel visits if required

• Ensure high customer satisfaction and smooth booking experience

• Meet daily/weekly/monthly sales targets and conversion goals

• Collect customer feedback and share insights with the team

• Stay updated with new offers, discounts, and app updates

• Build long-term relationships with customers for referrals and repeat bookings

Skills & Qualifications

• Proven experience in telesales, inside sales, or customer service (electronics or B2B preferred)

• Excellent communication and negotiation skills

• Strong persuasion and closing ability

• Basic understanding of electronic products or digital signage is an advantage

• Proficiency in MS Office and CRM software

• Self-motivated, target-oriented, and confident

Note:

This position is open for female candidates only.

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 6 years of experience.