Key Responsibilities
Make outbound calls to prospective customers (schools, colleges, training institutes, coaching centres,
corporates) to introduce and pitch interactive digital teaching and collaboration solutions (hardware +
software).
Handle inbound enquiries, respond to product queries, explain features, benefits, use-cases.
Conduct needs analysis: understand customer requirements (size, usage, budget, environment) to
recommend the most suitable hardware/software combinations.
Upsell or cross-sell additional software services, upgrades, support packages, accessories.
Maintain accurate records of calls, leads, follow-ups, quotations, orders in the CRM system.
Achieve or exceed defined sales targets (monthly, quarterly).
Coordinate with logistics / installation / support teams to ensure customer satisfaction post-sale.
Keep up to date with product enhancements, competitive offerings, industry trends, and technology
coming into the education/EdTech domain.