Telesales

This is a junior-level, full-time position for Patient Counselling Teleconsultation located in South Delhi. The role involves providing teleconsultation services to prospective and current patients, educating them about IVF processes, and ensuring a supportive and informative environment. The candidate will need to collaborate closely with a multidisciplinary team.

Qualifications and Skills

• Proficiency in client relationship management to maintain and enhance patient interactions effectively.

• Thorough knowledge of the IVF process to provide accurate and comprehensive information to patients.

• Capability to schedule appointments efficiently while ensuring effective time management in a fast-paced environment.

• Adept understanding of confidentiality to maintain patient privacy and comply with all regulations.

• Excellent active listening skills to understand and address patient concerns empathetically and accurately.

• Demonstrated team collaboration skills (Mandatory skill) to work seamlessly with other healthcare professionals.

• Strong patient education skills (Mandatory skill) to inform patients clearly about procedures, risks, and benefits.

• Proficiency in counseling techniques (Mandatory skill) to support and guide patients throughout their consultation process.

 
Roles and Responsibilities

• Conduct teleconsultations to deliver patient care services aligned with the clinic's protocols and best practices.

• Educate patients on IVF procedures, potential risks, and benefits, ensuring informed decision-making.

• Collaborate with healthcare professionals to ensure integrated and cohesive patient support services.

• Manage patient queries and concerns, providing timely and accurate responses to facilitate satisfaction.

• Schedule and manage appointments effectively while keeping track of consultations and follow-up visits.

• Utilize active listening techniques to understand patient concerns and provide appropriate counseling.

• Maintain patient confidentiality by safeguarding all personal health information throughout the consultation process.

• Foster a supportive and empathetic environment to enhance the patient experience and satisfaction.

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 6 years of experience.

More about this Telesales job

1. What is the eligibility criteria to apply for this Telesales job?
   Ans: The candidate should be Graduate and above and above with 1 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹35000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Telesales job?
   Ans: This Telesales job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telesales job?
   Ans: No, there is no fee applicable for applying this Telesales job and during the employment with the company, i.e., Jobkarrocom.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telesales role?
   Ans: There is an immediate opening of 27 Telesales at Jobkarrocom
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telesales job?
   Ans: This Telesales job has Day Shift.