Telesales

V Care Financial Services is seeking an experienced, customer-oriented Telesales Executive to drive sales through strategic inbound and outbound telephone communication. You will be a critical interface between our company and potential/existing clients, responsible for achieving sales targets while providing exceptional customer service.

Key Responsibilities:

Sales and Customer Interaction

∙ Conduct targeted outbound telephone calls to potential and existing customers ∙ Persuade customers to purchase company products and services ∙ Cross-sell and up-sell products strategically

∙ Process and accurately record customer purchase orders

∙ Generate promising leads for the outside sales team

∙ Manage customer accounts to ensure ongoing satisfaction

∙ Develop and sustain solid customer relationships to encourage repeat business.

∙ Generate leads to develop business from different sources

∙ Ability to develop and maintain positive working relationship with clients ∙ Book appointment for field sales team with emphasis on high-quality leads. Communication and Performance

∙ Follow company-provided sales scripts

∙ Respond effectively to customer inquiries and potential rejections ∙Develop in-depth knowledge of company products and services ∙ Make suitable product recommendations based on customer needs

∙ Continually meet or exceed daily and monthly call volume and sales targets ∙ Liaise with appropriate departments to resolve customer complaints ∙ Maintain accurate records of all calls made and received

Technical Skills

∙ Minimum 1-year experience in telesales/business development ∙ Proficiency in Microsoft Office applications

∙ Fluent in English and Hindi.

∙ Knowledge of South Indian languages (Tamil/Telugu/Kannada) is an advantage.

Professional Skills

∙ Strong negotiation and consultative sales skills

∙ Exceptional communication and customer service abilities

∙ Excellent organizational and problem-solving skills

∙ Ability to work effectively in high-pressure environments

∙ Proven track record of following sales scripts

∙ Adaptable and resilient sales approach

Additional skills

∙ Knowledge of South Indian languages (Tamil/Telugu/Kannada) is an advantage.

∙ Excellent analytical and problem-solving abilities

∙ Strong understanding of financial products and services

∙ Any industry telesales work experience is an advantage

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 4 years of experience.