Key Responsibilities:
• Make outbound calls to prospective customers for personal loan sales.
• Explain loan products, eligibility criteria, interest rates, and benefits clearly.
• Handle inbound queries regarding loan products and provide appropriate solutions.
• Assess customer needs and suggest suitable loan products.
• Maintain records of calls, leads, and customer information in CRM.
• Follow up with interested prospects to ensure application completion.
• Meet daily/weekly/monthly sales targets and conversion goals.
• Ensure compliance with company policies, RBI guidelines, and KYC norms.