We are looking for a confident and customer-focused Tele Sales Executive to handle customer enquiries, qualify leads, understand requirements, and guide prospects toward the right product or next step.
Key Responsibilities:
• Handle incoming enquiries and customer calls.
• Contact and follow up with leads from different channels.
• Understand customer requirements, budget, application, and purchase intent.
• Qualify leads and identify genuine sales opportunities.
• Maintain proper lead and follow-up records.
• Provide basic product information and coordinate for technical queries.
• Conduct video calls with customers when required.
• Follow up with qualified leads and coordinate with the sales team for quotations, site visits, or further assistance.
• Ensure a professional and positive customer experience.
What We Are Looking For:
• Good communication and conversational skills.
• Confident in handling customers over phone/video calls.
• Good listening and lead qualification skills.
• Customer-focused approach.
• Basic computer and CRM/data-entry knowledge.
• Experience in telesales, telecalling, inside sales, lead qualification, or customer handling is preferred.
• Experience in Water Pumps, Plumbing & Agriculture Industry is preferred
Key Performance Areas:
• Lead qualification
• Qualified leads generated
• Call & follow-up quality
• Sales opportunity conversion
• Customer experience
Experience Required:
Min. 1 year of experience in telesales, telecalling, inside sales, lead qualification, or customer handling.