Telesales Executive

Job Description – Telesales Executive

Job Title: Telesales Executive
Department: Sales
Employment Type: Full-Time
Location: WHITEFIELD,BANGALORE
Experience: 6 months–3 years

Job Summary

We are looking for an enthusiastic and target-oriented Telesales Executive to join our sales team. The candidate will be responsible for contacting prospective customers, understanding their requirements, explaining products/services, generating leads, and converting prospects into customers through effective communication and follow-ups.

Key Responsibilities

• Make outbound calls to prospective and existing customers.

• Explain products/services, features, benefits, pricing, and offers to customers.

• Identify customer needs and recommend suitable products or services.

• Generate and qualify leads through telephone calls.

• Follow up with potential customers and maintain regular communication.

• Achieve daily, weekly, and monthly sales targets.

• Handle customer queries and resolve basic concerns professionally.

• Maintain accurate records of calls, leads, follow-ups, and sales in the CRM.

• Convert qualified leads into successful sales.

• Build and maintain positive relationships with customers.

• Coordinate with the sales and customer support teams when required.

• Provide regular reports on sales activities and performance.

Requirements

• Graduate in any discipline [B-TECH not applicable].

• 6 months–3 years of experience in telesales, telecalling, inside sales, or customer service.

• Excellent verbal communication and interpersonal skills.

• Good convincing and negotiation abilities.

• Customer-focused and confident while speaking on the phone.

• Ability to work with sales targets and deadlines.

• Basic computer knowledge and familiarity with CRM tools is an advantage.

• Good command of Hindi and English; knowledge of additional regional languages is a plus.[ TELUGU/ TAMIL/ KANNNADA ]

Key Skills

• Telecalling & Telesales

• Lead Generation

• Customer Handling

• Sales & Negotiation

• Follow-up Management

• Objection Handling

• Communication Skills

• Target Achievement

• CRM/Data Management

Performance Metrics (KPIs)

• Number of outbound calls

• Qualified leads generated

• Conversion rate

• Sales/revenue achieved

• Follow-up completion rate

• Customer satisfaction

• Achievement of monthly sales targets

Compensation

Salary: ₹20,000-24,000 + Incentives
Benefits: [Incentives / PF / ESI / Health Insurance / Other Benefits]

Working Hours: 9:30AM - 7:00PM
Weekly Off: ROTATIONAL

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 3 years of experience.