Telesales Executive

Job Description: Telesales Executive – Loans & Credit Cards

Job Title

Telesales Executive – Loans & Credit Cards

Department

Sales

Employment Type

Full-Time

Job Summary

We are looking for a dynamic and target-driven Telesales Executive to promote and sell loan and credit card products over the phone. The ideal candidate should have excellent communication skills, a customer-focused approach, and the ability to achieve sales targets while maintaining a high level of professionalism.

Key Responsibilities

• Contact potential customers through outbound calls.

• Explain the features and benefits of loan and credit card products.

• Understand customer requirements and recommend suitable financial products.

• Generate leads and convert them into successful sales.

• Follow up with interested customers and maintain regular communication.

• Verify customer eligibility and collect the required information.

• Coordinate with the operations and credit teams for application processing.

• Maintain accurate records of customer interactions in the CRM system.

• Achieve daily, weekly, and monthly sales targets.

• Ensure compliance with company policies and regulatory guidelines.

Required Qualifications

• Graduate or Undergraduate (Any Discipline).

• Minimum 6 months to 2 years of experience in telesales, preferably in loans, credit cards, or NBFC/BFSI.

• Freshers with excellent communication skills may also apply.

Required Skills

• Excellent verbal communication and convincing skills.

• Strong sales and negotiation abilities.

• Customer-oriented approach.

• Basic knowledge of MS Office and CRM software.

• Ability to work under pressure and meet targets.

• Good interpersonal and relationship-building skills.

Preferred Experience

• Personal Loans

• Business Loans

• Payday Loans

• Credit Cards

• Short-Term Loans

• NBFC/BFSI Sales

Key Performance Indicators (KPIs)

• Daily outbound calls.

• Lead conversion rate.

• Sales target achievement.

• Customer satisfaction.

• Follow-up efficiency.

Salary

As per company standards + Attractive Incentives + Performance-Based Bonuses.

Benefits

• Incentive Structure

• Performance Bonus

• Career Growth Opportunities

• Professional Training

• Paid Leave

• Friendly Work Environment

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 3 years of experience.