Telesales Executive

Role Snapshot:

We are looking for a proactive and customer-focused Customer Support Intern to join our team. This role is ideal for someone from a hospitality, B2B sales, or service background who understands the importance of delivering exceptional customer experiences. You will work closely to manage day-to-day customer operations, ensure smooth communication, and help maintain high service standards. If you enjoy solving problems, speaking to customers, and creating positive experiences — this role is for you

What you’ll Champion:

● Handle inbound and outbound customer communication (calls, chats, emails).

● Assist in resolving customer queries, concerns, and service issues promptly.

● Coordinate internally with relevant teams to ensure smooth issue resolution.

● Maintain accurate records of customer interactions and follow-ups.

● Support daily operational tasks to improve customer experience workflows.

● Identify recurring issues and proactively suggest improvements.

What is needed for this role

● Strong communication skills in Hindi and English.

● Background in hospitality, B2B sales, customer service, or related service roles preferred.

● High level of empathy and patience while dealing with customers.

● Ability to handle difficult conversations calmly and professionally.

● Strong sense of ownership and accountability.

● Comfortable working in a fast-paced environment.

● Basic knowledge of Excel or Google Sheets is a plus.

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 6 years of experience.