ob Summary:
We are looking for enthusiastic and result-driven Telecall Executives to handle outbound and inbound calls. The candidate will be responsible for communicating with customers, generating leads, resolving queries, and ensuring a positive customer experience.
Key Responsibilities:
• Make outbound calls to potential and existing customers
• Handle inbound calls and respond to customer inquiries
• Explain products/services clearly and effectively
• Generate leads and convert them into sales
• Maintain accurate records of calls and customer details
• Follow up with customers for feedback or further assistance
• Achieve daily/weekly/monthly targets
• Resolve customer complaints professionally
Required Skills:
• Good communication skills (English + regional language preferred)
• Strong convincing and negotiation skills
• Ability to handle rejection and stay motivated
• Active listening and problem-solving skills
Qualifications:
• Any graduate / undergraduate
• Freshers and experienced candidates can apply
Experience:
• 0–2 years (Telecalling, Customer Support, or Sales experience preferred)
Work Environment:
• Office-based
Salary & Benefits:
• Salary + Incentives
• Performance-based bonuses
• Training and career growth opportunities