A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
18,000 - 29,000 /month*
Baidya Shree Consumers Products Private Limited
Nangloi, Delhi
₹10,000 incentives included
6 - 48 months Experience in Telesales / Telemarketing
Full Time
About BAIDYA SHREE
BAIDYA SHREE is a growing wellness and consumer products company focused on delivering quality herbal and wellness products through customer-centric sales and support.
Job Summary
We are looking for an experienced and result-oriented Team Leader to manage and motivate our Tele-Sales team. The candidate will be responsible for achieving daily/monthly sales targets, monitoring team performance, improving conversion rates, and ensuring proper customer handling.
Key Responsibilities
Manage, guide, and motivate a team of Tele-Sales Executives.
Set and monitor daily, weekly, and monthly sales targets.
Track individual and team performance through reports/MIS.
Monitor calls and provide regular feedback and coaching.
Improve lead conversion, order confirmation, and sales performance.
Handle customer objections and support the team in difficult calls.
Ensure proper follow-up with leads and customers.
Maintain discipline, attendance, and productivity within the team.
Conduct daily team briefings and performance reviews.
Identify performance gaps and implement corrective action plans.
Coordinate with management, operations, and customer support teams.
Ensure sales communication follows company guidelines and approved product information.
Prepare daily/weekly sales performance reports for management.
Required Skills
Excellent communication and leadership skills.
Strong knowledge of Tele-Sales and B2C sales processes.
Ability to motivate and manage a sales team.
Good objection-handling and negotiation skills.
Target-oriented and performance-driven approach.
Good knowledge of Excel/Google Sheets and basic MIS reporting.
Ability to analyze sales data and identify performance gaps.
Strong problem-solving and decision-making skills.
