Telecalling Executive

We are looking for a Telecalling Executive to join our team at Xplor Impact Ventures Private Limited. The role involves managing and updating information accurately and efficiently, supporting key data management processes, and performing various administrative tasks. The position offers ₹10000 - ₹12000 and opportunities for growth.

Key Responsibilities:

1. Outbound & Inbound Calls

• Make outbound calls to potential or existing customers to promote products/services.

• Handle inbound calls, answer queries, and provide relevant information.

2. Lead Generation & Follow-up

• Identify prospective leads from call lists or databases.

• Follow up on leads and maintain continuous communication to convert them into customers.

3. Customer Relationship Management

• Build and maintain a positive relationship with customers.

• Understand customer needs and recommend suitable products/services.

4. Sales & Conversion

• Meet daily/weekly/monthly sales targets.

• Upsell or cross-sell products where applicable.

5. Data Entry & Record Keeping

• Maintain accurate records of calls, customer details, and feedback in CRM systems.

• Update databases with new contact information.

6. Problem Handling

• Address customer concerns or complaints politely and effectively.

• Escalate unresolved issues to the concerned department.

7. Communication & Feedback

• Provide feedback to the sales/marketing team on customer trends and demands.

• Participate in team meetings to improve scripts, pitches, and call strategies.

8. Compliance & Professionalism

• Follow company calling scripts and guidelines.

• Adhere to all tele calling laws, privacy norms, and organizational policies.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 3 years of experience. The role requires excellent attention to detail, high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently. Candidates must be open to 6 days working during the Day shift.

• It is a Full Time Telesales / Telemarketing job for candidates with 2 - 3 years of experience.

More about this Telecalling Executive job

1. What is the eligibility criteria to apply for this Telecalling Executive job?
   Ans: The candidate should be Graduate and above and above with 2 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹12000 per month that depends on your interview. It's a Full Time job in Raebareli.
3. How many working days are there for this Telecalling Executive job?
   Ans: This Telecalling Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Executive job?
   Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., XPLOR IMPACT VENTURES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Executive role?
   Ans: There is an immediate opening of 2 Telecalling Executive at XPLOR IMPACT VENTURES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecalling Executive job?
   Ans: This Telecalling Executive job has Day Shift.