Job Overview
Responsible for guiding potential customers through the loan process and converting inquiries into approved loan disbursements by promoting suitable financial products, coordinating with internal teams, and ensuring a positive customer experience while meeting sales targets.
Key Responsibilities
Reach out to prospective customers and explain loan options, eligibility requirements, and interest rates.
Liaise with credit and operations departments to ensure efficient and timely loan approvals.
Keep CRM data updated and track the sales funnel to achieve monthly performance goals.
Respond to customer questions and resolve concerns effectively.
Work closely with colleagues to ensure smooth coordination and workflow.
Required Skills & Qualifications
Strong interpersonal, communication, and convincing skills.
Results-driven with excellent follow-up and customer relationship management abilities.